Dear LadyJB44 Thank you for taking the time to write us a review. We are so glad that we made your day super convenient and comfortable. It is now ready to go for all of our guests to enjoy and use. #2 Best Value of 9 places to stay in Grandville. Lots of different choices for breakfast to satisfy picky eaters. The breakfast was so good with a lot of options to choose from. The morning staff on 5/29 was fabulous. She finally cleaned the shower and that was the last time we had any form of cleaning during our stay, even though we had the sign on the door flipped to welcome them to clean the room. N'oubliez pas l'entretien de votre voiture ! Breakfast was very good. We have contacted the website that you made your reservation through and have asked them to remove that requirement on reservations made for our property as we completely agree with you. Best Western Plus Hotel Grand Castle Inn & Suites Grand Rapids West, Grandville 3825 28th Street SW, 49418-1316, Grandville, United States- Voir sur une carte Best Western Plus Grand Castle Inn & Suites Grand Rapids West est idéalement situé dans le centre de Grandville. We hope to have the opportunity to serve you again in the near future and thank you again for choosing to stay with us Sincerely, Duane Zuber Best Western Plus Grandville, Thank you for for choosing to stay with us at the Best Western Plus Grandville. Quick visit as I just needed a place to crash close to the highway (I-196). Joanne B, General Manager at Best Western Plus Grand Castle Inn & Suites, responded to this review Dear LadyJB44 Thank you for taking the time to write us a review. We hope to impress you again during your next visit and we thank you for sharing your experience. Close to good food and has a very friendly staff! Again we thank you for the suggestions and we look forward to serving you again soon Duane Zuber Best Western Plus Grand Castle Inn and Suites, This is a beautiful hotel just outside of downtown Grand Rapids. Thank you for sharing your experience, we appreciate the feedback we get from our guest and so glad you enjoyed your stay with us. The hotel is nicely appointed and was an excellent value for the number of amenities. We hope the next time you are in the area that we will be your first choice! Découvrez les 10 meilleurs hôtels de Grandville d’Hotels.com. A family reunion was there and as such noisy and crowded. View deals for Best Western Plus Grand Castle Inn & Suites Grand Rapids West, including fully refundable rates with free cancellation. The bathroom was very clean. We are all pleased to learn we were able to make you feel comfortable and that our services and accommodations lived up to your expectations.Thank you for the five star review and we look forward to have you again. We were impressed with everything and would consider staying here again. Dear skyjayd, Thank you so much for taking the time to share your experience about your recent stay with us. Guests around us were quite loud but not hotel's fault. In the pool, a hook for towels by the shower area would have been nice. Best of all? Our room had not been cleaned and our drapes were open which we left closed. We had never stayed in a Best Western before. Hotel website. Avec iDGarages.com comparez parmi 4000 garages et réservez au meilleur prix ! She was rude and disrespectful to my elders. Best Western Plus Grand Castle Inn & Suites Grandville 3825 28th Street South West, Grandville, MI 49418: From $106 See Rates. I drive truck so parking works for that. The young man at the front desk assured us he had checked it and it was clean. A little cool the kids said. The employees were great, and told me that the hotel was recently opened. Joanne B, General Manager at Best Western Plus Grand Castle Inn & Suites, responded to this review Dear erikafleming07, I hope you enjoyed the concert! But it looks like a great place for families too, with swimming pool and hot tub. We also had a problem with the lights in the same area, but she fixed it right away. They had animal planet on tv! Thank you also for the kind note about our team. Check out photos of model units and community features. We appreciate your feedback, and are delighted that you enjoyed your stay with us. We are glad to learn that you had a comfortable and convenient experience. The room was very clean and looked renovated very recently. I'd stay here again in a heart beat, if I were to visit Grandville area again in the near future. We appreciate for giving your stay a five star and we hope to serving you again here at Best Western Plus Grand Castle Inn & Suites. I was traveling for business and decided to stop here. Breakfasts were terrific - everything one could ever ask for and we greatly appreciated starting our long days with good food. Definitely will be staying at Best Westerns in the future. Nerissa M, Guest Relations Manager at Best Western Plus Grand Castle Inn & Suites, responded to this review Dreamer35545301468 It is great to hear from you and I am so glad that you enjoyed our staff courtesy and have taken the time to recognize the hospitality and care that we aim to provide for each and every guest. Luckily I had printed out the email confirmation with the original price quoted and the manager honored it. The bathroom was also spotless - Kudos to the housekeeping team. We are delighted that you enjoyed your stay and appreciated our place especially the jacuzzi. Also, the woman working in the breakfast location kept squeezing through the line to warm up the frozen food they were serving in the microwave and then dumping it in the serving pans. I do apologize that you had to wait to check-in. The plumbing in almost all of our rooms was defective and we all passed around the plunger they gave my husband when they told him he would have to plunge the toilet in our room himself. A little off the beaten path, but nice rooms and very affordable. Thank you for sharing your experience, we appreciate the feedback we get from our guest and so glad you enjoyed your stay with us. The location is convenient and right off the highway. I did not care for the sliding barn door for the bathroom. Hotelmanagergr, Manager at Best Western Plus Grand Castle Inn & Suites, responded to this review Thank you for for choosing to stay with us at the Best Western Plus Grandville. Vous pouvez à tout moment utiliser le lien de désabonnement intégré dans la newsletter. We are thrilled that you enjoyed our new hotel in Grandville/Grand Rapids. We rented the conference room for the whole weekend last fall, however, we were asked to leave one night because they had double booked, or so the employee said. Retrouvez également sur notre site les restaurants Michelin ou les sites touristiques étoilés à proximité de votre hôtel, ainsi que les cartes et itinéraires Michelin depuis et vers . We hope to impress you again during your next visit and we thank you for sharing your experience. À la recherche de l'hôtel parfait à Grandville ? This hotel is 6.3 mi (10.1 km) from Van Andel Arena and 6.4 mi (10.4 km) from Downtown Market. We will reach out to staff to ensure the ammenities are working such as the showers and the pool. Very nice place and very clean. Good place to spend a night. We do hope you will be back to see us again soon! The rooms were very up to date and useful to my needs. If These Walls Could Talk. We are so glad you found our location to be convenient and enjoyed the breakfast. Nice pool and work out area. Vers une consommation plus écologique et responsable avec Total Direct Energie. There was also a note put under the door that they didn't enter because of the sign on the door. The staff was very friendly and always made sure to make us feel welcome. It is so rewarding to hear that we were able to provide a comfortable and convenient experience. A stay in a Grandville historic hotel still accommodates you with a fully-furnished room and one with lots of personality. Best Western Plus Grand Castle Inn & Suites Grand Rapids West, Grandville. Thank you for the suggestion on the hook by the shower in the pool area. Nerissa M, Guest Relations Manager at Best Western Plus Grand Castle Inn & Suites, responded to this review buchster2, Thank you for rating your recent experience at our hotel. 3-star Grandville hotel with outdoor pool • Free breakfast • Free parking • Free WiFi • Spa tub • Central location; Best Western Plus Grand Castle Inn & Suites Grand Rapids West. The first thing I noticed as he left was the old used coffee filter in the coffee pot, then the grape juice spilled in the fridge , the carpet had not been vacuumed and the bed looked like someone had made it then sat on it over and over. Check-in was easy and staff was friendly. However, the hotels we would normally stay at for a concert were sold out (also cost more btw). Can't wait to go back next year. The hotel has only been open since December 2017. We are very happy that you enjoyed your stay. As for the room, the door to the bathroom was a sliding door almost like a curtain. This hotel provided excellent value for the money paid. Pool tends to be cold. Excursion52333486846, Berrien Springs, Michigan. Cute hotel with friendly staff. It was a beautiful hotel everything was nice and new. We called down to the front desk to ask for plumbing. The nearest airport is Gerald R. Ford International Airport, 20 km from the accommodation. Overall, we really enjoyed the stay and wish we could have stayed a bit longer with the amenities offered. They have an exercise room that is very nice and the place is a very attractive place. Book your stay at our Grandville hotel near Grand Rapids, MI. We were nervous going into our room not knowing what to expect. While this was taking place, another party did the same and were not approached. Toutes les parties communes et privées sont non-fumeurs. What stuck out to me most was how accommodating the staff was to a system error. We hope you can consider us again after the experience you had in us. We look forward to seeing you the next time your travels bring you to the area Duane Zuber Best Western Plus Grand Castle Inn and Suites, Stayed here while visiting clients in Grand Rapids. It is so rewarding to hear that we were able to provide a comfortable and convenient experience. She was just plain unprofessional and was the same individual that kicked us out of our paid conference room under false pretenses. We had a great time at this property. Retrouvez toutes les informations sur cet hébergement avec ViaMichelin HOTEL et réservez gratuitement en ligne It provided minimal privacy to do your business. Room was clean and quiet just like we like it. I was unable to hear anyone in the rooms next to us or across the hall, which isn't always the case at hotels. Devis en gratuit en ligne et RDV immédiat. Thank you for sharing with us how much you enjoyed your experience. ViaMichelin et ses partenaires vous permettent de réserver en quelques clicks votre chambre d'hôtel, bed and breakfast ou appartement. Skip Navigation. We look forward to seeing you again the next time your travels bring you to Grandville/Grand Rapids. Make It A Great Day! I normally do not stay at Best Westerns but I would stay at this one again if I come back to Grand Rapids, Hotelmanagergr, Manager at Best Western Plus Grand Castle Inn & Suites, responded to this review Thank you for choosing to stay with us and completing a review on our new hotel. Room is decorated nicely and the hotel was very quiet. Make It A Great Day. Staff was very friendly. We are very happy that you enjoyed your stay. We want to assure you availability of our breakfast and more options. Trash over flowing, limited choices. Our king bed was very comfortable - better than home! The room was clean & the beds were comfortable. Thanks for rewarding our staff efforts in providing the best service to our guests. 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